Get 20 percent off Tickets for Special Events before November 16th
Get 20 percent off Tickets for Special Events before November 16th
1. Acceptance of Terms By accessing and using our website, you agree to comply with these terms and conditions. If you do not agree, please do not use the site.
2. Use of the Website You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of others. You are responsible for any content you post or submit.
3. Event Participation Participation in A Dickens Holiday is subject to event-specific terms. We reserve the right to modify or cancel any event or activity at our discretion. Attendees may be required to follow additional guidelines and safety protocols.
4. Vendor Agreements All vendors must adhere to our vendor guidelines and application process. We reserve the right to accept or reject vendor applications based on compliance with our criteria.
5. Intellectual Property All content on this website, including text, images, logos, and graphics, is the property of A Dickens Holiday and is protected by copyright and trademark laws. Unauthorized use is prohibited.
6. Limitation of Liability A Dickens Holiday is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or participation in the event.
7. Privacy Policy We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Modifications to Terms We reserve the right to modify these terms at any time. Any changes will be posted on this website, and your continued use signifies your acceptance of the updated terms.
9. Governing Law These terms and conditions are governed by the laws of the state of North Carolina in which A Dickens Holiday is held, without regard to its conflict of law principles.
10. Contact Information For any questions or concerns regarding these terms, please contact us at director@adickensholiday.com
1. Return Period Customers may return merchandise purchased from our website within 30 days of the delivery date for a full refund or exchange.
2. Eligibility for Returns To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Some items, such as personalized or custom products, may be non-returnable.
3. Return Process To initiate a return, please contact our customer service team at director@adickensholiday.com to obtain a return authorization. We will provide instructions on how to return your item.
4. Refunds Refunds will be processed within 14 days of receiving the returned item. The refund will be issued to the original payment method. Please note that shipping costs are non-refundable.
5. Exchanges If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
6. Damaged or Defective Items If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide a replacement or refund at no additional cost.
7. Shipping Costs Customers are responsible for return shipping costs unless the item is defective or an error occurred with your order.
8. Changes to the Policy We reserve the right to update or modify this return and refund policy at any time. Changes will be posted on our website.
9. Contact Us For any questions or concerns regarding our return and refund policy, please contact us at director@adickensholiday.com
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